Most engagements run between 1Implementation timelines depend on the size, complexity and maturity of your organisation. Most projects are delivered over several weeks to a few months, following a structured approach that includes assessment, solution design, implementation, testing and governance. We tailor every engagement to minimise disruption while ensuring a successful deployment.2 and 24 weeks depending on scope, existing platform maturity and data readiness.

Yes. We regularly collaborate with internal IT, Service Management, Infrastructure, Security and Governance teams. Our consultants work alongside your staff, transferring knowledge, supporting adoption and ensuring your organisation can confidently manage and optimise the platform after implementation.

Our governance-led approach supports organisations working towards or maintaining compliance with recognised frameworks including ISO 27001, NIST, GDPR, NIS, DSPT and other industry-specific governance and operational resilience standards. ServiceNow ITAM helps provide the trusted asset data needed to support these compliance initiatives.

Yes. ServiceNow ITAM is designed to integrate with a wide range of enterprise technologies, including Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), Microsoft Entra ID, cloud platforms, discovery tools and third-party asset management solutions. We design integrations that create a single, trusted source of asset information across your technology estate.

Our engagement doesn't end at deployment. We provide post-implementation optimisation, governance reviews, health assessments and continuous improvement services to help your organisation maximise the long-term value of its ServiceNow investment while adapting to changing business requirements.